Terms and Conditions - Discount Food Equipment

Discount Food Equipment

These Terms and Conditions govern your use of the Discount Food Equipment website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. General

Discount Food Equipment operates this website to provide information and sell commercial kitchen and food service equipment. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility to Purchase

By placing an order with Discount Food Equipment, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. Purchases made through our website are intended for commercial and business use unless otherwise stated.

3. Products and Descriptions

We make every effort to ensure product descriptions, images, specifications, and pricing are accurate. However, errors may occur. Product images are for illustrative purposes only and actual products may vary slightly in appearance, packaging, or specifications.

We reserve the right to correct errors, update information, or cancel orders if inaccuracies are identified at any time, including after an order has been submitted.

4. Pricing and Payment

All prices listed on our website are in Australian Dollars unless otherwise stated and may be subject to change without notice.

Payment must be made in full at the time of purchase. We accept payments via secure third-party payment gateways. Discount Food Equipment does not store payment card details.

5. Order Acceptance and Cancellation

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or incorrect information provided by the customer.

If an order is cancelled after payment has been processed, a refund will be issued using the original payment method.

6. Shipping and Delivery

Delivery times provided are estimates only and may vary due to factors beyond our control, including supplier delays, courier issues, or force majeure events.

Risk of loss or damage to goods passes to the customer upon delivery. Customers are responsible for inspecting goods upon receipt and reporting any damage or discrepancies within a reasonable timeframe.

7. Returns and Refunds

Returns and refunds are governed by our Refund and Returns Policy, which forms part of these Terms and Conditions.

Products must be returned in original condition and packaging unless otherwise stated. Certain items may be non-refundable due to hygiene, safety, or custom-order considerations.

Nothing in these Terms excludes your rights under Australian Consumer Law.

8. Warranties

All products sold by Discount Food Equipment may be covered by manufacturer warranties. Warranty terms vary by product and manufacturer.

Warranty claims must be made in accordance with the manufacturer’s instructions. Damage caused by misuse, improper installation, neglect, or unauthorized repairs is not covered.

9. Limitation of Liability

To the maximum extent permitted by law, Discount Food Equipment shall not be liable for any indirect, incidental, or consequential losses, including loss of profits, business interruption, or loss of data.

Our liability for any claim relating to goods supplied shall be limited to the replacement or repair of the goods, or the cost of replacement or repair, as required under Australian Consumer Law.

10. Use of Website

You agree not to misuse this website, including but not limited to attempting to gain unauthorized access, introducing malicious code, or engaging in fraudulent activity.

We reserve the right to suspend or terminate access to the website if misuse is suspected.

11. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and graphics, is the property of Discount Food Equipment or its licensors and is protected by copyright and intellectual property laws.

Content may not be copied, reproduced, distributed, or used without prior written permission.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal information.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites and encourage you to review their terms and policies separately.

14. Force Majeure

Discount Food Equipment shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, supply chain disruptions, or government actions.

15. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of Australian courts.